Talent Acquisition Coordinator

Austin, TX
Full Time
Mid Level

About CharterUP

We aim to be the leading charter bus platform in the world and are looking for talented and ambitious people that want to be along for the ride! We are disrupting the massive and highly fragmented bus industry by using our proprietary technology to seamlessly connect bus companies to customers (businesses, non-profits, and governments). By promoting group travel, we can reduce the transportation industry's carbon footprint and help make our planet greener. We are achieving success by delighting our people, our customers, and our bus partners.

About this role

We've hired over 70 people over the last nine months and need to increase our hiring velocity, so get ready for a very fast-paced environment! We are looking for a Talent Acquisition Coordinator to join our team that can identify and close on the best talent in the country across engineering, sales, and support roles.

What You’ll Do

  • Recruit the highest-caliber sales, operations, and software engineering talent
  • Screen resumes, conduct intro interviews, and administer live quantitative assessments
  • Manage Applicant Tracking System and other recruiting software tools
  • Find new sources of applicants using LinkedIn and other channels to increase candidate pipeline 
  • Work with C-suite and hiring managers to fine-tune recruiting engine

What You’ll Need

  • Ideally at least 1 year of Recruiting experience
  • Ability to identify top talent using a logical, systematic approach and without bias
  • Perception to recognize 99th percentile achievement, communication skills, and technical abilities
  • Logical foundation to understand underlying fundamentals of a process
  • Passion for CharterUP's mission and intellectual curiosity about CharterUP's business
  • Reliability, consistency, and demonstrated relentless work ethic
  • Articulate and concise communication style coupled with great listening skills 
  • Ability to elicit trust from candidates through a professional tone and impeccable manners
  • Conscientious approach to duties and responsibilities 
  • Extroverted and agreeable personality when dealing with candidates
  • Outstanding academic credentials from a top national university or standout corporate experience


We are fully remote until the pandemic subsides. Post pandemic, employees can continue to work remotely full-time or on a hybrid schedule from one of CharterUP's offices in Atlanta, New York City, San Francisco, or Austin (2-3 times a week in the office during spring and fall; winter and summer fully-remote).

Application Process

  1. Candidate submits CharterUP online application
    • Resumes encouraged to be at most one page in length
    • Answers to all initial application questions thoroughly reviewed
  2. Initial evaluation
    • Brief general aptitude assessment (Wonderlic)
    • Intro interview
  3. Interviews
    • Quantitative reasoning
    • Behavioral and cultural
    • Meeting with CEO, COO, and/or CFO
  4. Offer
    • Thorough background and reference checks prior to formal offer

CharterUP Principles

At CharterUP, we don’t compromise on quality. We hire smart, high-energy, trustworthy people and keep them as motivated and happy as possible. We do that by adhering to our principles, which are:

  1. Customer First
    • We always think about how our decisions will impact our clients; earning and keeping customer trust is our top priority
    • We are not afraid of short-term pain for long-term customer benefit
  2. Create an Environment for Exceptional People
    • We foster intellectual curiosity
    • We identify top performers, mentor them, and empower them to achieve
    • Every hire and promotion will have a higher standard
  3. Everyone is an Entrepreneur / Owner
    • No team member is defined by their function or job title; no job is beneath anyone
    • We do more with less; we are scrappy and inventive
    • We think long-term
  4. Relentlessly High Standards
    • We don’t accept “that’s how it’s always been done”; we constantly innovate and question established routines to improve processes
    • We actively push to be proved wrong and welcome different ideas; the best idea wins
    • We don’t compromise on quality
  5. Clarity & Speed
    • When in doubt, we act; we can always change course
    • We focus on the key drivers of a process that will deliver the most results
  6. Mandate to Dissent & Commit
    • We are confident in expressing our opinions; it is our obligation to express our disagreement
    • Once we decide, we enthusiastically move together in the agreed upon direction

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